Posts Tagged accountability
Any form of business improvement, be it personal or strategic, is a journey, 2 parts emotional to one part intellectual.
I was a guest of Kevin Price, on the Price of Business radio talk-in show on Thursday, 28 March 2013.
What does it take to increase the effectiveness of someone who’s already the best (or at least very experienced) at what they do?
Ebooklet – Quick Guide: How Top-performing Salespeople Sell – for new or seasoned sales professionals, managers and CEOs. You can now download this first in a forthcoming series of business articles from Smashwords.
Rather than seeing success as a specific outcome, change your focus to seeing it as a network of ’10 out of 10′ relationships. When everyone who can stop you achieving success is onside – there is no one and nothing to stop you.
Image sourced from Think Holistic, Act Personal
You cannot achieve success without forging equally successful relationships – starting with the relationship you have with yourself.
Think of a business or personal situation that’s important to you right now.
Who are all the people (include yourself) who can stop you from being successful (i.e. they have the power of veto)?
Give your relationship with each person a score out of 10, where 10 means ‘the relationship with this person is exactly where we both want it to be’.
To get the relationship to a 10, what does each person on the list want from you?
Are you willing to give it? (And what might you want in return?)
If so when?
When we are over-performing, the stage of success is filled with major players and acolytes; all accountable for their right to stand in the blazing footlights. On the other hand, when we underperform; the stage is often deserted apart from the chosen few, caught in the beam of a single spotlight, being asked to account for themselves.
The idea of measuring people to improve ‘accountability’ is also a hierarchical myth. Over-performers apart, it results in form filling to meet the ‘numbers’ and dodge the truth if needed – be it in the private (e.g. sales forecasting) or public (e.g. centralization of schools/hospitals statistics) sectors. A corporate board member of the world’s largest IT company referred this phenomenon to me as “…‘management’s perfumed pig’. What we need instead is truth!”
You, I, we, tick the boxes with answers so that hopefully, in management’s eyes, we aren’t singled out from the crowd. So where is the truth found?
Image courtesy of the Nikki Thomas Network
The journey starts by a commitment to treat successes and setbacks, as opportunities to learn what to repeat and avoid, with equanimity. Secondly, we answer fundamental questions about our behaviour and its effect:
- What is it we do that aids/abets and what is the effect of this ‘helpful’ behaviour?
- What is it we do that inhibits/hinders and what is the effect of this ‘unhelpful’ behaviour?
- In the latter case, what could we do differently and what effect might that have?
- Overall, what do we do/don’t do; knowingly/unknowingly that creates or somehow contributes to the successes and setbacks of ourselves and others?
- And even if we were wise to all the answers to the above questions, do we choose the courage to act upon ‘the wisdom from failure’?
Lack of accountability is only the symptom. The problem is fear.
People are fearful of being perceived as failing or incompetent (by themselves as much as others). People thus fear being accountable.
If management were to have only one task, it’s not about measuring, it’s about releasing the fear in their organization and filling the subsequent void created with wisdom and courage.
An organization releases its fear and gets wise one person at a time, each of their own volition.
Paul C Burr
Let me start by announcing:
- I have no medical qualifications whatsoever.
- Before you make any decision about your health, you should seek advice from an appropriately qualified health practitioner.
My interest in the mind-body connection to physical well-being really took off in 2006 when attending an Introduction to Meta-Medicine® course facilitated by Susanne Billander. I submitted myself to and delivered (under supervision) basic therapy sessions. I found out first hand that there was something to the relationship between mind, body and the environment we live in.
Photo from The University of the West of England site.
Thousands of client case studies of the ‘mind-body connection’ causes of ill health have been researched. The links between significant emotional events (singular points in time triggered by a traumatic or near-traumatic experience) and the diseases that can ensue as a result are well established. The International Meta-Medicine Association® (IMMA) now offers training and certification as an Integrative Health Consultant in mind-body healing. Integrative Medicine is still not regarded seriously by many of the mainstream scientific, medical authorities, healthcare and pharmaceutical industries. Interest is growing though, thanks to people like Rob Van Overbruggen (author of The Healing Psyche), Susanne Billander (author of The Secret of Cancer and Other Diseases), Dawson Church (author of The Genie in your Genes), and Bruce Lipton (author of The Biology of Belief).
Professor João Magueijo writes how science has an “argumentative tradition” and “has no shortage of very clever people who love to show off”. In fairness, Professor Magueijo extols how such an environment has merits. It increases the rigour and diligence by which new science sets out to prove its worth. But… (and this is a deliberate but)
There exists a conflict of interest, especially a financial interest, between Allopathic (conventional) and Integrative (alternative) Medicine. One cannot help but suspect that ‘very clever people’ (scientists, marketers and politicians) are using their talent to defend against, if not attack, Integrative Medicine – and corner the supply of herbal remedies to the public in the UK. In the name of ‘science’, they seek to protect and expand the financial and illusionary sacrosanct ‘turf’ of multi-billion dollar industries in pharmacy and healthcare.
Meta-Medicine®, in my mind, is now a well grounded science.
The nub of the scientific research reveals that all disease is linked to significant emotional events in our lives. The onset of every disease is preceded by an unexpected, unwanted, deeply upsetting event.
Put another way, the ontology of this research implies that all disease (= dis-ease) begins in the mind – which means: to heal we first need to put our minds at ease, i.e. we must change our interpretation of the significant emotional event that we attracted before the onset of our disease.
In practise we are often unwilling to talk about significant emotional events or the symptoms of the disease.
- The event may be so traumatic that we refuse to acknowledge it. We literally blot it out from our conscious thinking or, at very least, we refuse to talk about it.
- We may feel shame about the event. It weakens or destroys a self image that we dearly wish to hold on to, and project on to others.
- We may feel shame about the ‘weakness’ we would reveal by talking openly about our malady. We feel embarrassed. We don’t wish to be seen as a second class citizen.
- We may fear the consequences of being told that we have a serious health condition. We fear possible ‘future fear’. We fear a possibility that we don’t want to happen. We ignore early symptoms. We stick our head in the sand, metaphorically speaking, and hope the symptoms go away.
- We may even lack the self worth needed to call out for help. We may feel we don’t deserve others’ attention. We don’t want those that we love and care about to worry about us. We place their emotional wellbeing before our own.
- We may be in a Machiavellian environment (for example, in corporate business or politics) where problems translate into weakness. Where there lurk many, envious of our power, who will seize the opportunity to brings us down, and hopefully gain our power.
If there is one piece of wisdom to counteract all the above, it’s this:
Love and care for yourself wholly so that you can love and care for others wholly too. You cannot give to others that which you do not give to yourself first.
(Continued in Defrag your Soul)
Paul C Burr
…does not mean ‘do without or prohibit’.
It means balance.
Temperance: Major Arcana card no 14, from the Ancient Tarot Deck of Marseilles by Jean Dodal, 1718.
Remove balance in life and you limit your perspective. The workaholic might not give themselves the time to enjoy a healthy personal life. The addict can’t see outside the control of their habit. The drunkard inebriates themselves from sobriety. In all three cases, the protagonist lives their life in denial.
Should you avoid temperance, not only do you limit your learning, you can do yourself harm – physically, mentally, emotionally and spiritually. As such, you harm the environment you live in and those nearest and dearest to you. Lack of temperance, by definition, means an excess of, or gluttony for, one thing over another. Be it work, alcohol, drugs, mindless TV or computer games – the excess means that you deny yourself health, which has consequences.
Have you ever watched downhill tobogganing on TV? The more often a sleigh hits the wall, the more it slows down through friction. And when it bounces off sideways the team are using their energy laterally to get back on track. Whilst it’s traversing it has to travel farther than a direct descent down the middle of the run. The middle way is the fastest and smoothest.
Study the Temperance card, from the 18th Century, Ancient Tarot Deck of Marseilles, by Jean Dodal. You observe a grounded female angel clad evenly in red (fire, hot, male) and blue (water, cool, female). Her arms are dressed in red, to signify strength and power of Mars. Her blue covered torso signifies the love and beauty of Venus. Water from the higher cup flows into and cleanses that of the lower. Not a drop is spilt or wasted; the flow is steady and harmonious. Her wings reveal she is an angel who may advise, guide and protect us. Her work embraces the harmony of opposites.
The Angel of Temperance teaches us that life’s direction leads eventually to the middle path. We do not need to swing extremely and continually between feast and famine, peace and war, love and hate, mercy and severity, prosperity and poverty, abundance and scarcity, riches and debt, victory and defeat, mine and yours, property and theft. When we embrace both aspects of duality as one, we create oneness. Something is only good for one, when it is good for all. There is no us and them, there is no me without not me. There is only us, together we become oneness.
When we bring temperance into our lives, we exemplify oneness.
(extract from my forthcoming book, from Defrag your Soul, due out next week.)
Paul C Burr